How We Work with You

ACM IPA touches on quality in several ways:

  • The first touch point is the credentialing process. Our rigorous standards screen potential issues one may have with a provider before they can occur by excluding them from the network.
  • The next opportunity to enforce quality is the use of electronic transactions between the MLTCP, ACM IPA, and the LHCSA. By remaining paperless, all communications and data transfers are logged and tracked so that transparency is maintained and every party has established expectations.